TABLETS & TECHNOLOGY
TABLET INFO
All Righetti students are issued a tablet to use while they attend RHS.
Onsite Computer Technician Hours:
Monday-Thursday
8:00-12:45 pm & 1:45-3:30 pm
Friday
11:00-12:45 pm & 1:45-3:30 pm
RHS Library
ERHS TECHNOLOGY HOTLINE
(805) 937-2051
English - Ext. 2099
Spanish - Ext. 2088
Mixteco - Ext. 2077
Leave a message and they will call back in the order received.
LOW COST INTERNET FOR STUDENTS
Local internet providers offering low cost internet for qualifying students.
Contact Crystal Buchan, Community Liaison, at (805) 937-2051 x2751 if your student does not have access to the internet or internet service is not available where you live.
WHAT IS THE TECH HOTLINE?
WHAT IS THE TECH HOTLINE?
The Tech Hotline is a phone-in service that has been set up to help address technical issues that students may have with their school-issued devices. It will enable students to communicate directly with site technical staff to trouble-shoot and, whenever possible, solve problems remotely which means we can help maintain social distancing during the Covid-19 crisis.
WHAT TYPES OF PROBLEMS CAN THE TECH HOTLINE HELP ME SOLVE?
Here are a few of the most common:
Help with setting up a new device
You have no home Wi-Fi
Software or apps not working properly
Uploading or Downloading apps
Password or log-in problems
Re-setting the device to original settings
Email problems
Office 365
SHOULD I CALL THE HOTLINE IF I HAVE A CRACKED SCREEN OR BROKEN KEYBOARD?
Yes. The Hotline Technician will determine if your device is broken beyond their ability to fix and communicate with your school site administration on getting you a loaner device.
HOW DO I ACCESS THE TECH HOTLINE?
Each school site will have a dedicated phone line that is serviced by two site technicians. Simply call the number associated with your school site. When prompted, dial extension 6411 to reach the Tech Hotline. These numbers will be posted on both the district and school site webpages and sent out via phone message as well.
RIGHETTI HIGH SCHOOL TECH HOTLINE # - 805-937-2051 x6411. LEAVE A MESSAGE WITH NAME, PERM ID #, CALL BACK NUMBER & PROBLEM.
WHEN CAN I CALL THE TECH HOTLINE?
You may call the Tech Hotline 24/7 and leave a message and your message will be addressed in the order it was placed. Tech Staff will be directly responding to calls and messages between the hours of 10:00 am-12:00 noon and 1:00 pm-3:00 pm, Monday-Friday.
LOW COST INTERNET FOR STUDENTS
Please contact Crystal Buchan, Community Liaison, at (805) 937-2051 x2751 if your student does not have access to the internet or internet service is not available where you live.
INTERNET ESSENTIALS FROM COMCAST SERVICES SANTA MARIA/ORCUTT
A family qualifies if at least one member in the household receives any of the following:
· National School Lunch Program
· Housing Assistance
· Medicaid
· SNAP (CalFresh) food stamps
· SSI
The application is available online and you can switch the language on the top right hand corner to Spanish. The price is $9.95 + tax per month and they also have access to any Xfinity WiFi hotspots that are outside the home.
FRONTIER COMMUNICATIONS SERVICES LOS ALAMOS
a family qualifies if at least one member in the household receive any of the following:
· U.S Supplemental Nutrition Assistance Program (CallFresh) or
· Supplemental Security Income (SSI)
· Medi-Cal
· Bureau of Indian Affairs (BIA)
The application is available online and you can switch the language on the top right hand corner to Spanish. The price is $19.99 for internet and router per month.
SPECTRUM INTERNET ASSIST SERVICES GUADALUPE
A family qualifies if at least one member in the household receives any of the following:
· The National School Lunch Program (NSLP); free or reduced-cost lunch
· The Community Eligibility Provision (CEP) of the NSLP
· Supplemental Security Income (For Applicants 65+ Years of Age)
The application is available online and you can switch the language on the top right-hand corner to Spanish. Check the website for price, fees and caps on usage.